Introduction


last update 27th of May 2024

Welcome to fotomix.net. Your privacy is critically important to us. This Privacy Policy outlines your rights under the EU General Data Protection Regulation (GDPR) when using the fotomix application, a platform where clients can upload their personal digital photos and receive custom wall frames to decorate their walls.

Data Controller
The data controller responsible for your personal information for the purposes of GDPR compliance is SC FOTOMIX STORY SRL. If you have any questions about this policy or our data practices, please contact our Data Protection Officer at dpo@fotomix.net.

Information Collection and Use
We collect and use your information only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them. This means we collect and use your information only where:
– We need it to provide you the services, including to operate the service, provide customer support and personalized features, and to protect the safety and security of the services;
– It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
– You give us consent to do so for a specific purpose; or
– We need to process your data to comply with a legal obligation.

What do we collect?
We collect your contact information such as name, address, and email; photos you upload through the service; and your order history including financial information. We ensure that sensitive information such as payment details are processed securely using industry-standard measures.

Children’s Privacy
Our service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe that a child under the age of 16 has provided personal information to us, please contact us at dpo@fotomix.net so we can take appropriate steps.

Use of Information
Information you provide is used to process your orders and deliver your purchased products. We also use this information to improve our service and communicate with you about your account and service updates.

Data Subject Rights
You have the right to access, correct, update or request deletion of your personal information. You can also object to processing of your information, ask us to restrict processing of your information or request portability of your information. If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Social Media Authentication

If you choose to authenticate your login through a third-party social media provider like Google or Facebook, we access certain information from your social media account such as your name, email address, and profile picture, according to your privacy settings on these platforms. This simplifies your login process and allows us to provide a more personalized experience. Please be aware that how social media services use, store, and disclose your information is governed solely by the policies of those third parties, and fotomix.net assumes no liability for the privacy practices or other actions of any third-party site or service that may be enabled within our service.

Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Data Protection Officer at dpo@fotomix.net.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy, which is designed to comply with GDPR requirements.